FAQs

Not At All.

Yes, once your order is processed, a tracking number will be sent to your registered email, allowing you to monitor the shipment status. please visit the tracking page to track your shipment.

For each product, we have included a size guide that will help you to exactly and easily know your size. please refer to the product page of the item you are interested in and look for How to Know Your Size? you can find it above the size selector.

We are proud to offer inclusive sizing! Our Big Sizes collection includes modest swimwear styles available in extended sizes, typically ranging up to 6XL. Please check individual product details for specific size availability.

For each product, we have included an explanation about body shapes and what body shape this item suit. please refer to the product page of the item you are interested in and look for Suitable for Body Shapes. You can find it right below the discription of the item.

Our swimwear is crafted from high-quality, comfortable swimwear fabrics like Lycra blends, Polyester, and Nylon, chosen for stretch, quick-drying properties, and durability. Some collections, like Waterproof Breeze, may feature specific materials like lightweight parachute fabric.

Our swimwear is designed using fabrics common in the industry, which generally offer good resistance to chlorine. However, to maximize longevity, we recommend rinsing your swimsuit in fresh water after each use.

To keep your swimwear looking its best, we recommend hand washing in cool, fresh water after each use and laying it flat to dry in the shade. Avoid machine washing, tumble drying, or using harsh detergents. See our Care Instructions page for more tips.

Our Abaya Burkini style is designed with an extra loose, flowing fit for the tunic/dress portion, inspired by the traditional abaya, offering maximum coverage and comfort for those who prefer a less form-fitting silhouette.

Yes, our swim hijabs are designed with secure fits and appropriate, quick-drying swimwear fabric to stay comfortable and in place during swimming activities.

Currently, most of our burkinis and modest swimwear are sold as complete sets to ensure a coordinated look. Accessories like cover-ups and individual swim hijabs may be available separately. Please browse the relevant categories.

Unfortunately, our products are not returnable.Due to hygiene related concerns we cannot accept returns at all for any reason.

We accept various secure payment methods, including major credit/debit cards (Visa, MasterCard) and potentially local options like KNET or cash on delivery in specific regions. Accepted methods will be shown at checkout.

Yes, our website is secured with SSL encryption to protect your personal and payment information.

No, we do not store your payment information. All transactions are processed securely to ensure your privacy.

We do not share your personal data with third parties without your explicit consent, except as required to process your transactions.

You can create an account by clicking the 'My Account' button on our homepage and entering your details.

Account holders enjoy benefits such as faster checkout, easy order tracking, and access to exclusive offers and updates.

If you forget your password, click on 'Forgot Password?' at the login page, and follow the instructions to reset it.

To delete your account, please contact our customer support team who will assist you with the process.

We welcome your feedback! You can leave a review on our product pages or contact us directly via our website.

Please contact our customer service team with details of your complaint, and we will work diligently to resolve it.

Our knowledgeable customer service team is available to answer any questions you may have about our products.

We take all feedback seriously, using it to improve our products and services. Negative feedback is addressed promptly to ensure customer satisfaction.