Most Asked Questions
To find out more. Please visit our Customer support page.
How do I find my correct size?
For each product, we have included a size guide that will help you to exactly and easily know your size. please refer to the product page of the item you are interested in and look for How to Know Your Size? you can find it above the size selector.
When will I receive my order?
Orders shipped from The State of Kuwait:
- Within Kuwait: Delivered within 12 hours.
- GCC countries: Estimated 2 to 4 days.
- Rest of the world: Estimated 2 to 10 days.
Orders shipped from United Arab Emirates:
- GCC countries: Estimated 2 to 6 days.
- Rest of the world: Estimated 2 to 8 days in most cases.
Kindly note that all delivery times provided, especially for international shipments, are estimates. Factors such as adverse weather conditions, courier operational delays, public holidays, customs processing, and peak seasons (e.g., festive periods) may occasionally impact the delivery schedule, resulting in slightly shorter or longer wait times.
Why don't we allow returns?
To maintain the highest standards of hygiene and health safety for all our customers, we do not accept returns or exchanges on swimwear products. Because our garments are worn close to the skin, this policy is our guarantee to you that every piece you purchase from Alorswimwear is 100% new, unworn, and sanitized. We strongly recommend using our interactive sizing tools or contacting our style experts before placing your order to ensure you find your perfect fit.
Is the swimwear see-through when wet?
Not at all. All of our swimwear is fully opaque and provides complete coverage.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express and Tabby and other secure, region-specific providers displayed at checkout.
